Datenschutzrichtlinie
Welcome to Cleenova Supermarket. We value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard the information you provide when interacting with our website and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, mailing address, phone number, payment details, and other personal details necessary for order processing.
- Technical Information: IP address, browser type, device information, and browsing history on our site.
- Transaction Information: Purchase history, preferences, and interactions with our products and services.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders.
- Provide customer support and respond to inquiries.
- Improve our website, products, and services.
- Send promotional offers, newsletters, or other marketing communications, with your consent.
- Analyze user behavior and preferences to personalize the shopping experience.
- Comply with legal requirements and prevent fraud or misuse of our services.
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party service providers who assist us in operating our business, such as payment processors, delivery services, and marketing partners.
- Legal Obligations: When required by law, or in response to legal processes, to protect our rights or those of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction.
4. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications at any time.
- Request restriction or objection to the processing of your data.
- Withdraw consent where applicable.
5. Security
We take reasonable steps to protect your personal information through physical, electronic, and procedural safeguards. However, no data transmission over the internet or storage method can be guaranteed 100% secure.
6. Cookies
We use cookies and similar tracking technologies to enhance your shopping experience. You can control cookies through your browser settings, but disabling them may affect site functionality.
7. Children's Privacy
Our website is not intended for use by children under the age of 16. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We reserve the right to update or modify this privacy policy at any time. Any changes will be posted on this page, and we encourage you to review it regularly.
9. Contact Us
If you have any questions or concerns regarding this privacy policy or the handling of your personal information, please contact us at:
Cleenova Supermarket
Lot B5.2, Road N10, Lot B7.2, Factory A16.2, Road C3, Thanh Thanh Cong Industrial Zone An Hoa Lane, Trang Bang Town, Tay Ninh Province, Vietnam
Email: support@cleenova.com